Factory Authorized Dealer Stay Comfortable & Cozy All Year Round

Factory Authorized Dealers

carrier repair dealer

Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need–from tailoring your ideal comfort system to installation, service and beyond.

When selecting your dealer, look for the Carrier Factory Authorized Dealer seal of approval–it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It’s your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny–not only for their technical expertise, but also for their business practices and customer service quality—earn the Carrier Factory Authorized Dealers distinction.

All Carrier Factory Authorized Dealers have as part of their team of service technicians at least one individual who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry.

Carrier Factory Authorized Dealer LogoNAT Ecertified

 

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SAVE Up To $1700 in rebates on qualified systems by Carrier with Carrier Cool Cash

Limited time offer. Must be purchased by June 27, 2025 and installed by July 27, 2025

Our Customer Reviews

    "I Have Been Very Pleased!"
    Geoff has been doing the maintenance for the last few years and has done a wonderful job. He is always right on time and a very nice guy.
    - Jim G.
    "Definitely Happy With the Company."
    Service technician was polite, pleasant, well spoken and represented his company well.
    - Barb R.
    "Always Friendly and Efficient"
    I have nothing but praise for the quality and timeliness of their service.
    - James R.
    "Friendly, Professional, and Quick"
    Joe was friendly, professional, and quick. Plus was incredibly nice to our pup.
    - Angelina B.
    "Very Satisfied That We Made the Best Choice"
    From the knowledge of their products to the many choices offered. Their friendly customer service was exceptional.
    - Lara C.
    "Always Been Nothing but Professional"
    I've used Loren's since 1990. I would highly recommend Loren's for any furnace or air conditioning needs.
    - Rick H.
    "Highest Level of Professionalism and Integrity"
    I remain comfortable trusting my furnace's care to them knowing I can always expect the highest level of professionalism and integrity from all their staff.
    - Jan D.
    "Fair, Honest and Professional"
    I am so very pleased with this company! I recommend them to anyone! They are fair, honest and professional!
    - Susie N.
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Our Services

Carrier Products
Heating
As part of the local community, Loren’s Heating and Air, strives to do our part to keep Salem’s residents and business owners safe, warm, and comfortable in their own homes and businesses.
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Air Conditioning
Since 1973, Loren’s Heating & Air has been providing superior air conditioner repair, AC installation, and AC unit maintenance to the residents and business owners of Salem, OR.
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Products
Whether you want to replace an existing air conditioner or heat pump – or reduce your energy costs, our products could be the solution you’re looking for.
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Contact Us Today

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FAQ

Common Answers To Your Questions

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 503-386-4105 today!

  • How is furnace efficiency measured?
    Furnace energy efficiency is calculated with the AFUE, or the Annual Fuel Utilization Efficiency rating. The AFUE is a rating that compares how much heat a furnace will produce relative to the amount of energy necessary to produce the heat. If a furnace is rated at 85 percent AFUE, it means 15 percent of the energy used is lost and 85 percent actually becomes heat for your home or business.
  • What are the different types of air conditioner refrigerant?
    If you have an air conditioning system that requires the old type of refrigerant, R-22, your system is still usable but only reclaimed or recycled R-22 can be used to service your air conditioner. R410-A is now the required standard for newer systems and has less environmental impact relative to the older refrigerant. Eventually, you will need to replace your air conditioner with one that uses R410-A, or have it modified so that it can use R410-A. The type of refrigerant your AC uses is only one of many reasons to consider upgrading, and if your existing unit is outdated, now might be a good time to look into having it replaced to boost energy efficiency, lessen environmental impact, and make sure you are operating a safe system. Not only will an upgraded cooling system make it easier to have your unit serviced, but it’ll also save you money on your annual cooling costs. Loren's Heating & Air in Salem, OR, offers the highest quality air conditioner replacement services.
  • Why are air conditioner efficiency ratings important?
    In 2006, the Federal Government made it mandatory for all central air conditioning systems to have a minimum SEER of 13. SEER, or Seasonal Energy Efficiency Ratio, is a measure of the cooling system’s performance. On the highest end of performance, cooling units are rated as high 23 SEER. As with anything, the better performance, the higher the cost. For a system with moderate to good efficiency, you should look for a model with a SEER rating of between 14 and 18. The EER, or the Energy Efficiency Rating, provides an indication of the cooling capacity of the system that you’ve had installed. The higher the EER number, the better the system’s cooling capacity.