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Heat Pump Services Salem

Heat Pump Services in Salem

Heat pumps are a great alternative to central heating and AC units because they are more energy efficient, transferring heating and cooled air instead of using energy to generate it. This means that, depending on your equipment and your home comfort needs, a heat pump can help you save on your monthly utility bills compared to central units. New heat pumps manufactured by leading brands like Carrier, can also be equipped with zone controls, variable- and dual-speed motors, the latest compressors, dual fuel or hybrid systems, and more. These advances help increase your comfort, offer quieter operation, and increase energy-efficiency.

A heat pump can therefore be a valuable addition to your home, offering many benefits including:

  • Up to 400% increase in efficiency
  • Reduced indoor humidity
  • Safer operation over conventional heating
  • Fewer repair needs

As a Carrier Factory Authorized Dealer, our heat pump technicians in Salem can install and repair the latest technology from a leading manufacturer. Our goal is to keep you comfortable year-round. 

To learn if a heat pump is right for you, contact our experts at Loren’s Heating & Air! Our technicians will take the time to get to know you and your needs, then find the right unit to match your unique situation. Call us at (503) 386-4105 to schedule your free estimate today.

How Does a Heat Pump Work?

A heat pump operates by transferring heat from one location to another using a refrigerant and a compressor. 


In heating mode, it extracts heat from the outside air, ground, or water source and transfers it indoors, even in cold temperatures. This process involves the refrigerant absorbing heat from the outdoor air through an evaporator coil, then compressing it to increase its temperature. The heated refrigerant is then circulated indoors, where it releases its heat into the indoor space through a condenser coil. 


In cooling mode, the cycle is reversed: heat is extracted from indoors and expelled outside. By reversing the flow of refrigerant, a heat pump efficiently provides both heating and cooling, making it a versatile and energy-efficient HVAC solution.

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Heat Pump Repairs in Salem

During the wet, cloudy winter in our local area, several reasons might prompt you to schedule heat pump repair. Our team is always ready to troubleshoot your system, whether you’re near Lansing, Oak Park, or Brush College. We also offer heat pump services to homeowner in the surrounding communities, including Woodburn, Dallas, Silverton, and Monmouth

Call on our team if you notice any of the following: 

  • If the system is not producing sufficiently warm air, first check your thermostat. It should be set to “Heat.” If you change the settings and your system does not work, it could be an incompatible thermostat or faulty connections. Such problems can occur during the installation or could be the result of another issue.
  • If your heat pump is not producing heat at all, ensure that the heating registers are open. Airflow problems can prevent your equipment from generating sufficiently warm air.
  • If there is still no warm air at all, it could be an issue with the outdoor unit. The coils may have layers of grime. A professional can troubleshoot such issues and fix them to restore your home’s comfort faster.

Loud noises coming from your unit may also be a sign of trouble. Generally speaking, heat pumps produce sounds that are comparable in decibels to rustling leaves or whispered conversation. If you hear noises louder than a hum, you may want to schedule heat pump repairs in Salem. For example, a bubbling sound could point to an issue with the coolant system. Rattling is often an indication of loose parts. A high-pitched noise is usually from a worn-out fan belt.

You must not ignore unusual odors either. If you detect a musty smell, it is usually a sign of microbial growth, mold, and mildew. A technical problem could be preventing your unit from removing excess moisture. The best way to find out what the issue is with your equipment is to consult a certified technician from Loren’s Heating & Air.

Salem Heat Pump Installation

For dependable heat pump installations and repairs, you can rely on Loren’s Heating & Air. Our NATE-certified technicians specialize in Carrier systems but have the knowledge and skills to work on all makes and models. You can trust our BBB-accredited, A+ rated team for outstanding results for all projects we undertake.

We’ll ensure your new heat pump installation in Salem is completed efficiently, using time-tested techniques and the latest technology. Our goal is to provide all of our local customers with a new, energy-efficient system that will keep them comfortable for years into the future.

We offer a 24/7 emergency heat pump repair in Salem and the surrounding areas. Contact our staff at (503) 386-4105 to take advantage of our 100% guarantee on our services.

Customer Reviews

  • “I am so very pleased with this company! I recommend them to anyone! They are fair, honest and professional!”

    - Susie N.
  • “They provided clear answers to my questions on the purchase beforehand. They also responded quickly when I had questions.”

    - Dawn W.
  • “I have nothing but praise for the quality and timeliness of their service.”

    - James R.

Heating & Cooling FAQ

  • Why should I get a new HVAC system?
    It can often be difficult for home and business owners to tell if it’s time to upgrade their heating and cooling system. Loren's Heating & Air can assist you in this process. We want you to understand the pros and cons of continuing to repair and maintain your current system versus upgrading and making the investment in a new system. Some of the most important things to consider are increased energy efficiency, updated components, rebates and incentives, better home comfort and indoor air quality, and more effective heating and cooling.
  • Why are air conditioner efficiency ratings important?
    In 2006, the Federal Government made it mandatory for all central air conditioning systems to have a minimum SEER of 13. SEER, or Seasonal Energy Efficiency Ratio, is a measure of the cooling system’s performance. On the highest end of performance, cooling units are rated as high 23 SEER. As with anything, the better performance, the higher the cost. For a system with moderate to good efficiency, you should look for a model with a SEER rating of between 14 and 18. The EER, or the Energy Efficiency Rating, provides an indication of the cooling capacity of the system that you’ve had installed. The higher the EER number, the better the system’s cooling capacity.
  • What are the different types of air conditioner refrigerant?
    If you have an air conditioning system that requires the old type of refrigerant, R-22, your system is still usable but only reclaimed or recycled R-22 can be used to service your air conditioner. R410-A is now the required standard for newer systems and has less environmental impact relative to the older refrigerant. Eventually, you will need to replace your air conditioner with one that uses R410-A, or have it modified so that it can use R410-A. The type of refrigerant your AC uses is only one of many reasons to consider upgrading, and if your existing unit is outdated, now might be a good time to look into having it replaced to boost energy efficiency, lessen environmental impact, and make sure you are operating a safe system. Not only will an upgraded cooling system make it easier to have your unit serviced, but it’ll also save you money on your annual cooling costs. Loren's Heating & Air in Salem, OR, offers the highest quality air conditioner replacement services.
  • How is furnace efficiency measured?
    Furnace energy efficiency is calculated with the AFUE, or the Annual Fuel Utilization Efficiency rating. The AFUE is a rating that compares how much heat a furnace will produce relative to the amount of energy necessary to produce the heat. If a furnace is rated at 85 percent AFUE, it means 15 percent of the energy used is lost and 85 percent actually becomes heat for your home or business.
  • What is indoor air quality and why is it important?
    Indoor air quality, or IAQ, is a measurement of the amount of airborne particles and pollutants inside your home or building. Because properties are being constructed to be more energy efficient, they are also becoming more airtight, meaning that fresh air often does not have a way to enter and circulate. This is one of the reasons why the Environmental Protection Agency (EPA) estimates that indoor air can be 2 to 5 times more polluted than outdoor air, leading to a host of allergy and respiratory issues. Fortunately, IAQ products such as air filters, air purifiers, and humidifiers work in conjunction with your central AC and heating unit to decrease the prevalence of dust, dander, bacteria, viruses, mold spores, and other potentially harmful particles in your indoor air. Our team can work with you to find the right solution to fit your needs.
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Why Your Neighbors Choose Us

  • Nearly 50 Years of Industry Experience
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