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Our Customer Reviews

    "Definitely Happy With the Company."
    Service technician was polite, pleasant, well spoken and represented his company well.
    - Barb R.
    "Always Been Nothing but Professional"
    I've used Loren's since 1990. I would highly recommend Loren's for any furnace or air conditioning needs.
    - Rick H.
    "Friendly, Professional, and Quick"
    Joe was friendly, professional, and quick. Plus was incredibly nice to our pup.
    - Angelina B.
    "Always Friendly and Efficient"
    I have nothing but praise for the quality and timeliness of their service.
    - James R.
    "Completely Satisfied With My Air Conditioner Repair"
    They responded quickly and solved my problem with one visit.
    - Jean B.
    "Very Satisfied That We Made the Best Choice"
    From the knowledge of their products to the many choices offered. Their friendly customer service was exceptional.
    - Lara C.
    "Fee Was Very Reasonable"
    Geoff came when they said he would and there was no monkey business. He quickly got to work diagnosing the issue. Highly recommended.
    - Scott O.
    "Provided Clear Answers and Responded Quickly"
    They provided clear answers to my questions on the purchase beforehand. They also responded quickly when I had questions.
    - Dawn W.
Heating
As part of the local community, Loren’s Heating and Air, strives to do our part to keep Salem’s residents and business owners safe, warm, and comfortable in their own homes and businesses.
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Air Conditioning
Since 1973, Loren’s Heating & Air has been providing superior air conditioner repair, AC installation, and AC unit maintenance to the residents and business owners of Salem, OR.
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Products
Whether you want to replace an existing air conditioner or heat pump – or reduce your energy costs, our products could be the solution you’re looking for.
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FAQ

Common Answers To Your Questions

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 503-386-4105 today!

  • How is furnace efficiency measured?
    Furnace energy efficiency is calculated with the AFUE, or the Annual Fuel Utilization Efficiency rating. The AFUE is a rating that compares how much heat a furnace will produce relative to the amount of energy necessary to produce the heat. If a furnace is rated at 85 percent AFUE, it means 15 percent of the energy used is lost and 85 percent actually becomes heat for your home or business.
  • What are the different types of air conditioner refrigerant?
    If you have an air conditioning system that requires the old type of refrigerant, R-22, your system is still usable but only reclaimed or recycled R-22 can be used to service your air conditioner. R410-A is now the required standard for newer systems and has less environmental impact relative to the older refrigerant. Eventually, you will need to replace your air conditioner with one that uses R410-A, or have it modified so that it can use R410-A. The type of refrigerant your AC uses is only one of many reasons to consider upgrading, and if your existing unit is outdated, now might be a good time to look into having it replaced to boost energy efficiency, lessen environmental impact, and make sure you are operating a safe system. Not only will an upgraded cooling system make it easier to have your unit serviced, but it’ll also save you money on your annual cooling costs. Loren's Heating & Air in Salem, OR, offers the highest quality air conditioner replacement services.
  • Why are air conditioner efficiency ratings important?
    In 2006, the Federal Government made it mandatory for all central air conditioning systems to have a minimum SEER of 13. SEER, or Seasonal Energy Efficiency Ratio, is a measure of the cooling system’s performance. On the highest end of performance, cooling units are rated as high 23 SEER. As with anything, the better performance, the higher the cost. For a system with moderate to good efficiency, you should look for a model with a SEER rating of between 14 and 18. The EER, or the Energy Efficiency Rating, provides an indication of the cooling capacity of the system that you’ve had installed. The higher the EER number, the better the system’s cooling capacity.